1. Who we are
Ayan is a B2B custom bag workshop offering pattern making, custom prototyping and small-batch production. This policy describes how we handle data submitted through our inquiry form and design-file uploads.
2. What we collect
- Inquiry form fields: company name, contact person, phone, email, service type, quantity, delivery time, free-text notes.
- Optional design files you upload (max 50 MB; JPG, PNG, PDF, AI, EPS, DXF, ZIP).
- Technical metadata: source IP address, request timestamp, browser language. Used only for security and abuse prevention.
3. How we use it
- Reply to your inquiry, prepare quotes, and execute pattern making / production.
- Detect and block spam, fraud or abuse.
- We do not sell, rent or share your data with third parties for marketing.
4. Where it is stored
- Inquiry emails: delivered to our QQ Mail inbox; retained as long as the business relationship requires.
- Design files: stored on Cloudinary (EU/US edge) and automatically deleted after 30 days. A copy is also attached to the inquiry email so the design remains available for active follow-up.
- Transport: HTTPS/TLS for all submissions; Vercel hosts the static site.
5. Your rights (GDPR)
If you are in the EU/EEA you have the right to access, correct, export or delete the personal data you submitted, and to withdraw consent at any time. To exercise any right, email 1034597349@qq.com with the subject "Data Request" — we will respond within 30 days.
6. Cookies
This site does not set tracking cookies and does not use third-party analytics. The only client-side storage we use is a single localStorage key (ayan-lang) that remembers your language preference. You can clear it through your browser at any time.
7. Security
- HTTPS-only with HSTS preload.
- Strict Content-Security-Policy and standard hardening headers.
- Server-side input sanitization, file-type whitelist, 50 MB upload cap, per-IP rate limit.
- Honeypot anti-bot field on the inquiry form.
8. Changes
We may update this policy as our processes evolve. The "Last updated" date at the top reflects the current version.
9. Contact
Questions about privacy: 1034597349@qq.com